Insurance & billing

A plain-language reference for the modifiers and place-of-service codes that most often decide whether a telehealth claim is paid, with reminders to confirm each payer’s current rules.

When a client has two insurance plans, the order of billing matters. Learn how to find the primary plan and avoid denials and delays.

Interactive complexity and crisis codes can be billed only in specific situations. Here is how to use them correctly and document them well.

Most claim rejections start at the front desk. A cleaner intake process prevents them.

A good superbill helps out-of-network clients get reimbursed. Here is what to include.